All Comparisons/Zocdoc vs LocalMed

VNDRIQ — Vendor Comparison

Zocdoc vs LocalMed

Side-by-side comparison of BAA status, PHI exposure, AI training risk, HIPAA suitability, and VNDRIQ governance scores.

Zocdoc45
LocalMed53

Zocdoc

Scheduling

Last verified: October 1, 2026

LocalMed

Scheduling

Last verified: September 15, 2026

VNDRIQ Scores

45

Overall

Privacy Score52
Governance Score33
Healthcare Readiness44
AI Risk Score50

53

Overall

Privacy Score38
Governance Score51
Healthcare Readiness44
AI Risk Score79

Approval Tier

Restricted / Review Required
Conditional / Verify BAA

BAA Status

Verify Directly
Verify Directly

PHI Exposure Risk

High

AI Training Risk

Low

HIPAA Risk Level

High

Review Frequency

—

Annual

Recommended Use

—

—

Restrictions

—

—

Executive Summary

Zocdoc

Scheduling

Zocdoc is classified as Restricted / Review Required with a BAA status of Verify Directly. PHI exposure is rated Unknown and AI training risk is Unknown.

52

Privacy

33

Governance

44

Healthcare

50

AI Risk

LocalMed

Scheduling

LocalMed is classified as Conditional / Verify BAA with a BAA status of Verify Directly. PHI exposure is rated High and AI training risk is Low.

38

Privacy

51

Governance

44

Healthcare

79

AI Risk

Recommended For

Zocdoc

Currently under review — not recommended for active PHI deployment

LocalMed

Organizations able to execute BAA prior to deployment

IT teams with capacity to verify data handling agreements

Governance Considerations

Zocdoc

BAA has not been confirmed. Execute BAA before processing PHI.

LocalMed

BAA has not been confirmed. Execute BAA before processing PHI.

PHI exposure is elevated. Review data flow documentation.

Questions to Ask Before Approval

01

Has the vendor executed a Business Associate Agreement (BAA) with your organization?

02

Does the vendor use customer data to train AI models? Can you opt out?

03

Where is PHI stored, processed, and transmitted?

04

What data retention and deletion policies apply to your PHI?

05

Has the vendor undergone a third-party HIPAA or SOC 2 audit?

06

What is the vendor's incident response and breach notification process?

07

Does the vendor offer audit logging for PHI access?

08

What subprocessors have access to PHI through this vendor?

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