EHR / Practice Management
athenahealth Vendor Risk Profile
athenahealth — cloud-based EHR, practice management, and RCM platform for medical practices and health systems.
Risk Score
48
/100
AI Trust
76
/100
Compliance Overview
HIPAA Compatible
Conditional
BAA Available
Conditional
Hosting Model
—
Healthcare Focused
Yes
Approval Status
Approved With Conditions
Risk Level
Moderate Risk
Last Reviewed
2026-06-16
Last Verified
August 31, 2026
Review Frequency
Annual
Verification reflects VNDRIQ's latest automated source check. Editorial review is a separate human assessment.
AI & Data Policies
AI Training Policy
Likely; documentation states 'every action makes the system smarter, and every improvement benefits the entire network.'
Data Retention Policy
Governed by HIPAA and customer agreements.
Support Access Risk
—
Approved Use Cases
EHR and practice management after BAA execution and integration security review.
Restricted Use Cases
AI and analytics modules require individual review. Third-party integrations require BAA assessment.
Implementation Notes
Verify BAA. Review cloud hosting, access controls, AI module data handling, and billing integrations.
Executive Summary
Primary Use Cases
Key Procurement Considerations
Security Highlights
Compliance Highlights
Vendor Trust Score
Limited Trust Data
17
/100
Informational framework based on publicly available and registry data. Not a certification or guarantee. Asterisks indicate categories with limited registry data.
Security & Compliance Dashboard
Standardized view of available registry security information. Not Verified indicates the registry has no documented data.
AI Governance Maturity
Minimal governance documentation; early-stage controls.
Assessed Indicators
Procurement Risk Considerations
Informational considerations for procurement evaluation, not definitive ratings.
Governance Maturity
Foundational
Security Readiness
33/100 security controls
Compliance Readiness
25/100 compliance documentation
Integration Complexity
API available — lower complexity
Operational Complexity
Not Verified
Vendor Transparency
0/100 transparency
Healthcare Experience
Healthcare focus not verified
Documentation Completeness
0/100 governance docs
Vendor Lifecycle & Change History
Available registry milestones. Detailed change tracking expands as the registry matures.
Profile Updated
2026-08-31
Last Website Review
2026-08-31
Last Verification
2026-08-31
Last Registry Review
2026-06-16
Registry Added
2026-06-16
Regulated Use Assessment
Healthcare
Healthcare Focused
Yes
HIPAA Compatibility
Conditional
BAA Availability
Conditional
Implementation Notes
Verify BAA. Review cloud hosting, access controls, AI module data handling, and billing integrations.
Financial Services
Implementation Notes
Verify BAA. Review cloud hosting, access controls, AI module data handling, and billing integrations.
VNDRIQ does not classify vendors as HIPAA Compliant, SEC Compliant, or FINRA Approved unless official evidence exists. Vendor suitability depends on each organization's governance requirements, contractual obligations, deployment model, risk tolerance, and applicable regulations.
Review Notes
Contract Verification Needed
Other EHR / Practice Management Vendors
Quick Facts
Category
EHR / Practice Management
Website
Risk Score
48/100
AI Trust Score
76/100
Last Reviewed
2026-06-16
Last Verified
August 31, 2026
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Vendor Governance
Approval Tier
Conditional / Verify BAABAA Verification
Not StartedPHI Exposure
CriticalAI Risk Level
MediumLast Review
2026-08-31
Verification Status
Verified
Last Verified
2026-08-31
Review Frequency
Annual
Vendor Completeness Score
100/100
CompleteWebsite Present
Category Assigned
Approval Status Present
BAA Status Present
PHI Exposure Classified
Risk Level Present
Review Date Present
Verification Notes Present
Trust & Transparency
Last Reviewed Date
2026-06-16
Review Frequency
Annual
Vendor Verification Process
Every vendor is reviewed against public documentation, trust centers, and contract evidence before classification.
Editorial Independence Statement
VNDRIQ classifications are independent of vendor relationships. Ratings reflect available evidence and governance risk only.
Registry Update Policy
The registry is reviewed on a monthly cycle. All updates are editor-reviewed before publication; no automated public data changes.
Editorial Methodology
Vendors are evaluated across compliance, security, AI governance, and enterprise readiness. Each review follows a standardized 12-point checklist covering website, HIPAA, BAA, security, compliance, AI capabilities, deployment, pricing, product changes, ownership, integrations, and documentation.
Trust Signals
Vendor Benchmarking
Comparison against registry averages where supported. Benchmarks are informational and based on registry data.
Related Authority Network
Same Category
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VNDRIQ vendor ratings are for operational risk screening and governance support. Final approval should include legal, compliance, security, and contract review before any PHI or regulated data is shared. Risk classifications are based on available public information and internal review at time of last verification.