Healthcare Administrative AI
Tivara Vendor Risk Profile
Tivara provides AI-driven voice agents designed to automate patient communications for healthcare clinics, including appointment scheduling, intake, prescription refills, and after-hours triage.
Risk Score
/100
AI Trust
/100
Compliance Overview
HIPAA Compatible
Yes
BAA Available
Yes
BAA Notes
Not specified; standard BAA offered to covered entities.
Hosting Model
—
Healthcare Focused
Yes
Approval Status
Conditional / Verify BAA
Risk Level
Moderate Risk
Last Reviewed
2026-08-18
Last Verified
October 1, 2026
Review Frequency
Quarterly
Verification reflects VNDRIQ's latest automated source check. Editorial review is a separate human assessment.
AI & Data Policies
AI Training Policy
No
Data Retention Policy
Not specified
Support Access Risk
—
Approved Use Cases
Automating patient phone calls for scheduling, intake, and refills with direct EMR integration.
Restricted Use Cases
Not intended to replace clinical judgment; system escalates out-of-scope or low-confidence calls to human staff.
Deployment & Data Residency
Deployment Type
Cloud-based SaaS
Model Type
—
Deployment Environment
—
Hosting Regions
—
Available Regions
—
Data Residency
—
Customer Data Residency Options
—
Cross-Border Data Transfer
—
Data Residency Controls
—
Security & Compliance
SOC 2
SOC 2 Type II
ISO 27001
Not Verified
ISO 42001
—
HIPAA Documentation
https://tivarahq.com/security
Encryption
TLS 1.2+ in transit, AES-256 at rest
SSO
Review Required
MFA
Review Required
Private Networking
—
Private Endpoints
—
Subprocessors
—
Incident Notifications
—
Security Whitepaper
—
Executive Summary
Primary Use Cases
Key Procurement Considerations
Security Highlights
Vendor Trust Score
Limited Trust Data
14
/100
Informational framework based on publicly available and registry data. Not a certification or guarantee. Asterisks indicate categories with limited registry data.
Security & Compliance Dashboard
Standardized view of available registry security information. Not Verified indicates the registry has no documented data.
AI Governance Maturity
Minimal governance documentation; early-stage controls.
Assessed Indicators
Procurement Risk Considerations
Informational considerations for procurement evaluation, not definitive ratings.
Governance Maturity
Foundational
Security Readiness
33/100 security controls
Compliance Readiness
0/100 compliance documentation
Integration Complexity
API available — lower complexity
Operational Complexity
Not Verified
Vendor Transparency
0/100 transparency
Healthcare Experience
Healthcare focus not verified
Documentation Completeness
0/100 governance docs
Vendor Lifecycle & Change History
Available registry milestones. Detailed change tracking expands as the registry matures.
Profile Updated
2026-10-01
Last Website Review
2026-10-01
Last Verification
2026-10-01
Last Registry Review
2026-08-18
Registry Added
2026-08-18
Regulated Use Assessment
Healthcare
Healthcare Focused
Yes
HIPAA Compatibility
Yes
BAA Availability
Yes
Financial Services
SOC 2
SOC 2 Type II
ISO 27001
Not Verified
VNDRIQ does not classify vendors as HIPAA Compliant, SEC Compliant, or FINRA Approved unless official evidence exists. Vendor suitability depends on each organization's governance requirements, contractual obligations, deployment model, risk tolerance, and applicable regulations.
Review Notes
Tivara explicitly states they sign BAAs, maintain SOC 2 Type II compliance, and do not train models on customer data without consent. PHI exposure is high due to processing voice audio containing patient identifiers.
Other Healthcare Administrative AI Vendors
Quick Facts
Category
Healthcare Administrative AI
Headquarters
New York, NY
Year Founded
2024
Deployment Type
Cloud-based SaaS
Website
Risk Score
/100
AI Trust Score
/100
Last Reviewed
2026-08-18
Last Verified
October 1, 2026
Vendor Governance
Approval Tier
Conditional / Verify BAABAA Verification
Not StartedPHI Exposure
HighAI Risk Level
LowLast Review
2026-10-01
Next Review Due
2026-11-18
Verification Status
Verified
Last Verified
2026-10-01
Next Review Date
2026-11-18
Review Frequency
Quarterly
Vendor Completeness Score
100/100
CompleteWebsite Present
Category Assigned
Approval Status Present
BAA Status Present
PHI Exposure Classified
Risk Level Present
Review Date Present
Verification Notes Present
Trust & Transparency
Last Reviewed Date
2026-08-18
Review Frequency
Quarterly
Vendor Verification Process
Every vendor is reviewed against public documentation, trust centers, and contract evidence before classification.
Editorial Independence Statement
VNDRIQ classifications are independent of vendor relationships. Ratings reflect available evidence and governance risk only.
Registry Update Policy
The registry is reviewed on a monthly cycle. All updates are editor-reviewed before publication; no automated public data changes.
Editorial Methodology
Vendors are evaluated across compliance, security, AI governance, and enterprise readiness. Each review follows a standardized 12-point checklist covering website, HIPAA, BAA, security, compliance, AI capabilities, deployment, pricing, product changes, ownership, integrations, and documentation.
Trust Signals
Vendor Benchmarking
Comparison against registry averages where supported. Benchmarks are informational and based on registry data.
Related Authority Network
Same Category
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VNDRIQ provides vendor intelligence and educational procurement support. Responses do not constitute legal, medical, cybersecurity, compliance, or procurement advice. Vendor information may be incomplete, vendor-reported, under review, or subject to change.
Do not enter patient information, PHI, passwords, or sensitive data.
VNDRIQ vendor ratings are for operational risk screening and governance support. Final approval should include legal, compliance, security, and contract review before any PHI or regulated data is shared. Risk classifications are based on available public information and internal review at time of last verification.