VNDRIQ — Category Comparison
Patient Engagement Vendor Comparison
Compare Patient Engagement vendors on BAA status, PHI exposure, and HIPAA suitability.
NexHealth
Patient Engagement
54
Score
Kyruus Health
Patient Engagement
53
Score
Relatient
Patient Engagement
53
Score
Modento
Patient Engagement
53
Score
Yapi
Patient Engagement
53
Score
Solutionreach
Patient Engagement
53
Score
RevenueWell
Patient Engagement
53
Score
OperaDDS
Patient Engagement
53
Score
Weave
Patient Engagement
53
Score
Lighthouse 360
Patient Engagement
53
Score
Luma Health
Patient Engagement
53
Score
Artera
Patient Engagement
53
Score
Updox
Patient Engagement
53
Score
Doctible
Patient Engagement
47
Score
SmileSnap
Patient Engagement
47
Score
Solv
Patient Engagement
45
Score
Executive Summary
This category contains 16 vendors in the VNDRIQ registry. NexHealth has the highest VNDRIQ score (54) in this category.
16
Total Vendors
0
Approved / Restricted
16
BAA Verification Needed
Governance Considerations for Patient Engagement
All vendors in this category should be reviewed for BAA status before processing PHI.
Establish a regular review cadence for all Patient Engagement tools.
Questions to Ask Before Approval
Has the vendor executed a Business Associate Agreement (BAA) with your organization?
Does the vendor use customer data to train AI models? Can you opt out?
Where is PHI stored, processed, and transmitted?
What data retention and deletion policies apply to your PHI?
Has the vendor undergone a third-party HIPAA or SOC 2 audit?
What is the vendor's incident response and breach notification process?
Does the vendor offer audit logging for PHI access?
What subprocessors have access to PHI through this vendor?
Recommended For
Healthcare organizations evaluating vendors in this category for PHI workflows
DSOs and dental groups standardizing vendor governance across locations
Compliance teams conducting annual vendor risk reviews
IT directors building HIPAA-aligned vendor registries
PE-backed healthcare operators implementing governance frameworks
Healthcare administrators assessing AI tool adoption risk
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