VNDRIQ — Category Comparison
Internal Productivity Vendor Comparison
Internal tools, project management, and team productivity platforms.
Typical PHI Exposure
Low to Medium — risk depends on whether PHI enters the platform.
Common Risks
Employees storing PHI in non-compliant productivity tools.
Recommended Approach
Policy guidance required. BAA needed if PHI is used within the platform.
Microsoft 365
Internal Productivity
74
Score
Google Workspace Healthcare
Internal Productivity
69
Score
Microsoft 365 Healthcare
Internal Productivity
67
Score
ServiceNow Healthcare
Internal Productivity
53
Score
Google Workspace
Internal Productivity
51
Score
Notion AI
Internal Productivity
44
Score
Google Workspace Enterprise Essentials AI
Internal Productivity
44
Score
Executive Summary
This category contains 7 vendors in the VNDRIQ registry. Microsoft 365 has the highest VNDRIQ score (74) in this category. PHI exposure in this category is typically low to medium — risk depends on whether phi enters the platform.
7
Total Vendors
2
Approved / Restricted
2
BAA Verification Needed
Governance Considerations for Internal Productivity
Policy guidance required. BAA needed if PHI is used within the platform.
Common risks include: Employees storing PHI in non-compliant productivity tools.
All vendors in this category should be reviewed for BAA status before processing PHI.
Establish a regular review cadence for all Internal Productivity tools.
Questions to Ask Before Approval
Has the vendor executed a Business Associate Agreement (BAA) with your organization?
Does the vendor use customer data to train AI models? Can you opt out?
Where is PHI stored, processed, and transmitted?
What data retention and deletion policies apply to your PHI?
Has the vendor undergone a third-party HIPAA or SOC 2 audit?
What is the vendor's incident response and breach notification process?
Does the vendor offer audit logging for PHI access?
What subprocessors have access to PHI through this vendor?
Recommended For
Healthcare organizations evaluating vendors in this category for PHI workflows
DSOs and dental groups standardizing vendor governance across locations
Compliance teams conducting annual vendor risk reviews
IT directors building HIPAA-aligned vendor registries
PE-backed healthcare operators implementing governance frameworks
Healthcare administrators assessing AI tool adoption risk
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