All Comparisons/AI Infrastructure

VNDRIQ — Category Comparison

AI Infrastructure Vendor Comparison

Foundation model APIs, LLM platforms, and AI compute infrastructure.

Typical PHI Exposure

High — API calls may contain PHI in prompts or documents.

Common Risks

Training data usage, prompt logging, model retention, lack of BAA.

Recommended Approach

Enterprise/API tiers only. Consumer products not approved for PHI.

Governance Considerations for AI Infrastructure

Enterprise/API tiers only. Consumer products not approved for PHI.

Common risks include: Training data usage, prompt logging, model retention, lack of BAA.

All vendors in this category should be reviewed for BAA status before processing PHI.

Establish a regular review cadence for all AI Infrastructure tools.

Questions to Ask Before Approval

01

Has the vendor executed a Business Associate Agreement (BAA) with your organization?

02

Does the vendor use customer data to train AI models? Can you opt out?

03

Where is PHI stored, processed, and transmitted?

04

What data retention and deletion policies apply to your PHI?

05

Has the vendor undergone a third-party HIPAA or SOC 2 audit?

06

What is the vendor's incident response and breach notification process?

07

Does the vendor offer audit logging for PHI access?

08

What subprocessors have access to PHI through this vendor?

Recommended For

Healthcare organizations evaluating vendors in this category for PHI workflows

DSOs and dental groups standardizing vendor governance across locations

Compliance teams conducting annual vendor risk reviews

IT directors building HIPAA-aligned vendor registries

PE-backed healthcare operators implementing governance frameworks

Healthcare administrators assessing AI tool adoption risk

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