VNDRIQ — Category Comparison
AI Assistants Vendor Comparison
AI assistants and copilots used for internal workflows, drafting, and productivity.
Typical PHI Exposure
Medium to High — depends on what data is submitted.
Common Risks
Consumer tools without enterprise controls, PHI leakage.
Recommended Approach
Enterprise tier only. Written use policy required.
Syllable
AI Assistants
51
Score
Notable
AI Assistants
51
Score
Corti
AI Assistants
51
Score
Hippocratic AI
AI Assistants
51
Score
Infinitus Systems
AI Assistants
51
Score
Amazon Q
AI Assistants
44
Score
Gemini for Workspace
AI Assistants
44
Score
Microsoft Copilot for Microsoft 365
AI Assistants
44
Score
Slack AI
AI Assistants
44
Score
Zoom AI Companion
AI Assistants
44
Score
ServiceNow Now Assist
AI Assistants
44
Score
Atlassian Intelligence
AI Assistants
44
Score
Glass Health
AI Assistants
39
Score
Executive Summary
This category contains 13 vendors in the VNDRIQ registry. Syllable has the highest VNDRIQ score (51) in this category. PHI exposure in this category is typically medium to high — depends on what data is submitted.
13
Total Vendors
5
Approved / Restricted
6
BAA Verification Needed
Governance Considerations for AI Assistants
Enterprise tier only. Written use policy required.
Common risks include: Consumer tools without enterprise controls, PHI leakage.
All vendors in this category should be reviewed for BAA status before processing PHI.
Establish a regular review cadence for all AI Assistants tools.
Questions to Ask Before Approval
Has the vendor executed a Business Associate Agreement (BAA) with your organization?
Does the vendor use customer data to train AI models? Can you opt out?
Where is PHI stored, processed, and transmitted?
What data retention and deletion policies apply to your PHI?
Has the vendor undergone a third-party HIPAA or SOC 2 audit?
What is the vendor's incident response and breach notification process?
Does the vendor offer audit logging for PHI access?
What subprocessors have access to PHI through this vendor?
Recommended For
Healthcare organizations evaluating vendors in this category for PHI workflows
DSOs and dental groups standardizing vendor governance across locations
Compliance teams conducting annual vendor risk reviews
IT directors building HIPAA-aligned vendor registries
PE-backed healthcare operators implementing governance frameworks
Healthcare administrators assessing AI tool adoption risk
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